Terms and Conditions

Welcome to Tajifo, your trusted provider of professional automotive dry cleaning and detailing services. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

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1. Acceptance of Terms

By accessing our website, booking our services, or engaging with Tajifo in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Tajifo specializes in professional automotive dry cleaning and detailing services, including but not limited to:

• Interior deep cleaning and sanitization
• Exterior washing and polishing
• Upholstery and carpet cleaning
• Leather conditioning and treatment
• Engine bay cleaning
• Paint correction and protection
• Headlight restoration
• Odor removal and air purification

All services are performed by trained professionals using industry-standard equipment and eco-friendly cleaning products.

3. Booking and Appointments

Appointments can be made through our website, by phone at +44 20 3815 9270, or by email at [email protected]. We require at least 24 hours' notice for appointment cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee of up to 50% of the service cost.

4. Pricing and Payment

All prices are quoted in British Pounds (GBP) and are subject to change without prior notice. Final pricing will be confirmed at the time of booking. Payment is due upon completion of services unless alternative arrangements have been made in advance. We accept cash, credit cards, and electronic payment methods. A deposit may be required for certain premium services.

5. Customer Responsibilities

Customers are responsible for:

• Removing all personal belongings and valuables from the vehicle before service
• Disclosing any pre-existing damage or special conditions of the vehicle
• Ensuring the vehicle is accessible at the scheduled appointment time
• Providing accurate contact information for service updates
• Notifying us of any allergies or sensitivities to cleaning products

6. Liability and Disclaimers

While we take utmost care in handling your vehicle, Tajifo shall not be held liable for:

• Pre-existing damage not disclosed prior to service
• Damage to extremely worn or deteriorated materials that fail during normal cleaning processes
• Items left in the vehicle that are lost, stolen, or damaged
• Stains or odors that cannot be completely removed despite best efforts
• Electronic malfunctions not caused by our cleaning processes

Our maximum liability for any claim shall not exceed the amount paid for the specific service in question. Customers are encouraged to maintain comprehensive vehicle insurance.

7. Quality Guarantee

We stand behind the quality of our work. If you are not satisfied with our services, please contact us within 48 hours of service completion. We will make reasonable efforts to address your concerns, which may include re-cleaning the affected areas at no additional charge.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Tajifo and is protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Privacy and Data Protection

We are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (GDPR). Information collected during booking and service provision will be used solely for business purposes and will not be shared with third parties without your consent. For detailed information, please refer to our Privacy Policy.

10. Modifications to Terms

Tajifo reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services following any changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

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Thank you for choosing Tajifo for your automotive dry cleaning needs. We look forward to serving you!