Privacy Policy

At Tajifo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our automotive dry cleaning services.

1. Information We Collect

1.1 Personal Information

When you book our car cleaning services, we may collect the following personal information:

• Contact Details: Name, email address, phone number, and postal address
• Vehicle Information: Make, model, year, license plate number, and vehicle identification details
• Payment Information: Credit card details, billing address, and transaction history
• Service Preferences: Cleaning package selections, special requests, and service history

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

1. Service Delivery: To provide, maintain, and improve our automotive dry cleaning services
2. Communication: To send appointment confirmations, service updates, and promotional offers
3. Payment Processing: To process transactions and prevent fraudulent activities
4. Customer Support: To respond to your inquiries and resolve any issues
5. Marketing: To send you information about new services, special offers, and promotions (with your consent)
6. Analytics: To understand how customers use our services and improve user experience

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (payment processors, scheduling software providers)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure server infrastructure with regular security updates
• Access controls limiting employee access to personal information
• Regular security audits and vulnerability assessments

However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy regularly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

This Privacy Policy was last updated on January 1, 2025. By using our automotive dry cleaning services, you acknowledge that you have read and understood this Privacy Policy.