We use professional-grade cleaning solutions specifically formulated for automotive interiors. Our products are pH-balanced and safe for all materials including leather, fabric, vinyl, and plastic surfaces. For leather seats, we apply conditioners that prevent cracking and maintain suppleness.

All our cleaning agents are non-toxic and safe for children and pets once dried. We also offer eco-friendly alternatives upon request, which use plant-based ingredients while maintaining the same cleaning effectiveness. Our team selects the appropriate product based on your vehicle's specific materials and any concerns you may have.

Yes, we specialize in removing various types of stains including coffee, food spills, ink, grease, and pet accidents. We use hot water extraction combined with specialized stain removers that break down different types of stains at a molecular level.

For particularly stubborn marks, we may apply pre-treatment solutions and allow them to work before the main cleaning process. While we successfully remove most stains, some very old or set-in stains may lighten significantly but not disappear completely. We'll assess your specific situation and provide honest expectations before starting the work.

We strongly recommend booking in advance to guarantee your preferred time slot. You can schedule appointments through our website, by phone at +44 20 3815 9270, or via email at [email protected]. Advance booking allows us to allocate sufficient time and prepare the necessary equipment for your vehicle.

While we occasionally accommodate walk-ins, availability depends on our daily schedule. During busy periods, especially weekends and bank holidays, walk-in slots are limited. Booking ahead also gives you the opportunity to discuss any specific requirements or concerns about your vehicle's condition.

For most drivers, we recommend professional interior cleaning every 3 to 6 months. This frequency helps maintain your vehicle's appearance, prevents dirt buildup, and preserves the value of your car. Regular cleaning also removes allergens, bacteria, and odours that accumulate over time.

However, the ideal frequency depends on your usage patterns. If you have children, pets, or use your vehicle for work purposes, quarterly cleaning may be more appropriate. Smokers or those who frequently eat in their cars might benefit from even more frequent sessions. We can help you establish a maintenance schedule based on your specific needs.

After cleaning, some moisture will remain in the upholstery and carpets, but we use powerful extraction equipment that removes approximately 95% of the water used during the process. We also run industrial fans and dehumidifiers to accelerate drying.

Your vehicle will be ready to drive immediately after service, though seats and carpets may feel slightly damp to the touch. Full drying typically occurs within 2 to 6 hours, depending on weather conditions and humidity levels. We recommend leaving windows slightly open if weather permits, and running the heater or air conditioning to speed up the process. Avoid placing items on seats until completely dry.

Yes, our comprehensive interior cleaning includes the boot area, under all seats, and other hard-to-reach spaces. We move seats forward and backward to access hidden areas where dirt, crumbs, and debris typically accumulate. The boot receives the same thorough treatment as the passenger compartment.

We vacuum all crevices, clean boot carpets or liners, and wipe down all surfaces. If you have a spare wheel well or storage compartments, we'll clean those as well. For vehicles with folding rear seats, we can clean behind them if accessible. This attention to detail ensures every part of your interior is fresh and clean.

Absolutely. Pet hair removal is one of our specialties. We use a combination of techniques including specialized rubber brushes, static cloths, and powerful vacuum attachments designed specifically for pet hair extraction. These tools effectively lift embedded hair from fabric and carpet fibres.

For severe pet hair accumulation, we may need extra time to ensure complete removal. We also treat the interior with deodorizing solutions to eliminate any pet odours. Many of our clients are pet owners who regularly use our services to maintain a hair-free vehicle. If you transport pets frequently, we can recommend a maintenance schedule to keep your car consistently clean.

We accept multiple payment methods for your convenience, including all major credit and debit cards (Visa, Mastercard, American Express), contactless payments, and bank transfers. Payment is typically taken after the service is completed and you've inspected the results.

For regular customers, we offer account facilities where you can pay monthly for multiple services. We also accept payment via mobile apps such as Apple Pay and Google Pay. Cash payments are accepted as well. If you're booking for a business vehicle, we can provide invoices for company accounting purposes.

Yes, we stand behind our work with a satisfaction guarantee. If you're not completely satisfied with any aspect of the cleaning, contact us within 48 hours and we'll return to address the issue at no additional charge. This covers any missed areas, remaining stains, or concerns about the quality of work.

Our guarantee reflects our confidence in our team's skills and the professional equipment we use. We maintain detailed records of each service and take before-and-after photos when requested. In the rare event that a specific stain cannot be removed, we'll inform you during the process and explain the limitations, ensuring transparency throughout the service.

Yes, we offer specialized odour removal treatments for smoke and other persistent smells. Smoke odours penetrate deep into upholstery, carpets, and even the ventilation system, requiring more than surface cleaning. We use ozone treatment or enzymatic cleaners that neutralize odour molecules rather than simply masking them.

The process involves deep cleaning all surfaces, treating the air conditioning system, and applying odour-neutralizing agents. For heavy smoke contamination, we may recommend multiple treatments. We also clean or replace cabin air filters as part of the process. Most smoke odours can be eliminated or significantly reduced, though severe cases may require additional sessions for complete removal.

Minimal preparation is needed on your part. We recommend removing all personal belongings, valuables, and loose items from the interior, including the glove box, door pockets, and centre console. This allows us to clean thoroughly without risk to your possessions.

Please also remove any aftermarket floor mats if you'd like us to clean the original carpets underneath. If you have a dashcam or other electronic devices, let us know so we can work around them carefully. There's no need to vacuum or pre-clean your vehicle - that's what we're here for. Simply arrive at your scheduled time and we'll handle everything else.

Yes, we work with businesses throughout London to maintain their vehicle fleets. Whether you have delivery vans, company cars, or a taxi fleet, we offer tailored packages to meet commercial needs. Our fleet services include scheduled maintenance cleaning, priority booking, and discounted rates for multiple vehicles.

We understand that commercial vehicles need to stay on the road, so we work efficiently and can accommodate early morning or evening appointments. We provide detailed invoicing for each vehicle serviced, making it easy for your accounting department. Contact us at [email protected] or call +44 20 3815 9270 to discuss your fleet requirements and receive a customized quote.